Operations and Management · Advanced
OpsCraft
For manager development, operations lead. 5 modules and 20 lessons, with a marked practical in every module.
Inside the course
5 modules,start to finish.
- People operations and HR foundations — concept 1Lesson
- People operations and HR foundations — concept 2Lesson
- People operations and HR foundations — concept 3Lesson
- People operations and HR foundations — applied demonstrationPractical
- Staff onboarding training and development — concept 1Lesson
- Staff onboarding training and development — concept 2Lesson
- Staff onboarding training and development — concept 3Lesson
- Staff onboarding training and development — applied demonstrationPractical
- Advanced scheduling and labor productivity — concept 1Lesson
- Advanced scheduling and labor productivity — concept 2Lesson
- Advanced scheduling and labor productivity — concept 3Lesson
- Advanced scheduling and labor productivity — applied demonstrationPractical
- Data driven operations and performance diagnosis — concept 1Lesson
- Data driven operations and performance diagnosis — concept 2Lesson
- Data driven operations and performance diagnosis — concept 3Lesson
- Data driven operations and performance diagnosis — applied demonstrationPractical
- Operational improvement project — concept 1Lesson
- Operational improvement project — concept 2Lesson
- Operational improvement project — concept 3Lesson
- Operational improvement project — applied demonstrationPractical
How you are assessed
Three waysto show it.
- 01A practical in every module
Marked on safety, setup/process, outcome quality and more. You get feedback and can resubmit.
- 02A knowledge exam
100 questions. Pass at 75%.
- 03A written scenario
A real service problem, answered in your own words.