Operations and Management · Master
Leadership
For operations lead, owner-operator development. 4 modules and 16 lessons, with a marked practical in every module.

Inside the course
4 modules,start to finish.
- Strategic leadership and organizational culture — concept 1Lesson
- Strategic leadership and organizational culture — concept 2Lesson
- Strategic leadership and organizational culture — concept 3Lesson
- Strategic leadership and organizational culture — applied demonstrationPractical
- Food service concept and business planning — concept 1Lesson
- Food service concept and business planning — concept 2Lesson
- Food service concept and business planning — concept 3Lesson
- Food service concept and business planning — applied demonstrationPractical
- Integrated systems and cross discipline leadership — concept 1Lesson
- Integrated systems and cross discipline leadership — concept 2Lesson
- Integrated systems and cross discipline leadership — concept 3Lesson
- Integrated systems and cross discipline leadership — applied demonstrationPractical
- Grand Diploma synthesis and leadership capstone — concept 1Lesson
- Grand Diploma synthesis and leadership capstone — concept 2Lesson
- Grand Diploma synthesis and leadership capstone — concept 3Lesson
- Grand Diploma synthesis and leadership capstone — applied demonstrationPractical
How you are assessed
Three waysto show it.
- 01A practical in every module
Marked on safety, setup/process, outcome quality and more. You get feedback and can resubmit.
- 02A knowledge exam
100 questions. Pass at 75%.
- 03A written scenario
A real service problem, answered in your own words.